This section contains support using the NIHR corporate website and managing other NIHR websites.

All NIHR websites represent our brand and it is therefore important that they present consistent quality, style and messaging. They should also provide the user with the ability to understand and connect to the whole of NIHR. 

As such, all NIHR websites are expected to comply with the NIHR websites Acceptable Use Policy. This includes:

  • subdomains of, 
  • externally published Google Sites and 
  • websites created on any host institution’s web domain.

All NIHR websites are required to follow the NIHR visual identity guidance, including displaying the appropriate NIHR sub-logo. We also recommend that websites follow some or all of the design principles of the main NIHR website, to help us curate subdomain websites as a family of sites that have a level of consistency and are immediately recognisable as being ‘NIHR’.

NIHR corporate website

The NIHR corporate website is managed by the NIHR Web Manager, Sarah Fryett, supported by the NIHR Website Team with members from across NIHR Coordinating Centres.

The website is managed along the following principles, which have been agreed by the NIHR Communications Programme Board (CPB).

  • We operate with a clear editorial process
    • Our content should relate to a user journey(s)
    • We have appropriate and proportionate approvals processes
    • We have clear roles and responsibilities
    • We continue to work cross-centre to deliver
  • We share content plans before publishing, enabling all opportunities to contribute to be explored
    • We ensure editorial leads have an overview of forthcoming changes
  • Our site is informed by user needs
    • We believe in a user testing culture
    • We have excellent usability and accessibility
  • We employ good governance
    • We link effectively with other CPB groups
    • We will develop an understanding of comms approaches with functional CC teams to aid activities
    • We have protocols in place, e.g. consent for multi-media content


The Website Working Team have agreed new processes to ensure that the NIHR website is maintained in line with the principles. Editorial leads are identified from within the Website Working Team who are assigned to oversee each section of the website. They work with other members of the group, content experts and the Web Manager to manage requests for changes or new content.


A new permissions structure has been created, aimed to allow teams to process business as usual activities in line with new editorial processes, and upholding the principles for the new website, as agreed by CPB.

There are six main levels of permission:

  1. Basic Page editor - edit not publish content pages, not create pages
  2. Full Page editor - edit and publish content pages + approve pages
  3. Basic Post editor - create/edit all post categories, not publish posts (can add ability to publish news posts)
  4. Full Post editor - create/edit all post categories + publish and approve posts (apart from exceptions*)
  5. Developer - create new functionality (reserved for identified website developers)
  6. Super Administrator - full access (reserved for website management roles)

*Exception permissions categories:

  • Blog - approve blog posts
  • Funding opportunities - allocated to identified people who manage funding


  • Forms - ability to access forms data

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